Privacy Policy

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At Luxeepouch.shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described below.

1. Information We Collect

We collect information to provide better service and ensure smooth order processing. This includes:

• Personal Information: Name, email address, phone number (optional), shipping address, billing address.
• Order Information: Products purchased, order details, transaction status.
• Payment Information: We do NOT store full card details. Payments are processed securely by third-party payment gateways.
• Technical Data: IP address, browser type, device information, pages viewed, and cookies.
• Marketing Data: Email preferences and opt-in marketing subscriptions.

2. How We Use Your Information

• To process and deliver your orders.
• To send order confirmations, shipping updates, and customer service responses.
• To improve website performance, security, and user experience.
• To detect and prevent fraudulent or unauthorized activities.
• To send marketing emails, promotions, or updates (only if you opt-in).

3. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Information

We may share your information with trusted third parties for the following reasons:

• Payment processing
• Shipping and order fulfillment
• Email and marketing systems (with your consent)
• Fraud prevention and website security tools

We never sell your personal information to third-party companies.

5. Data Security

We implement industry-standard security measures, including encrypted connections (HTTPS), secure payment gateways, and restricted system access. However, no online system is fully secure. If you suspect any unauthorized activity, please contact us immediately.

6. Your Rights

• You can request access to the personal information we hold about you.
• You may request corrections or updates to your information.
• You can unsubscribe from marketing emails at any time.
• U.S. consumers may request deletion, data copies, or restrictions as applicable by law.

7. Third-Party Services

Some services on our website are operated by third-party providers (payment processors, shipping partners, analytics platforms). These providers have their own privacy policies, and we recommend reviewing them.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page.

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