At LuxePouch, customer satisfaction is our top priority. Whether you have a question about our product specifications, need assistance with your order tracking, or want to discuss a return, our dedicated support team is ready to help.

Get In Touch

For the fastest response, please email us directly or use the contact details provided below. Our team typically responds to all inquiries within 1-2 business days.


Order Inquiries

If you are contacting us regarding an existing order, please include your Order Number (e.g., #LP1234) in the subject line of your email so we can assist you more efficiently.

Wholesale & Partnerships

For bulk orders or business inquiries, please reach out to our administration team at support@luxeepouch.shop with the subject “Wholesale Inquiry.”


Frequently Asked Questions

  • Where is my order? Once shipped, you will receive a tracking number via email.
  • What is your return policy? We offer a 30-day return window. Please visit our [Refund Policy] page for more details.

Contact Us

If you have any questions about your order or our products, please fill out the form below.

Customer Support Details:

Email: support@luxeepouch.shop

Response Time: Within 24-48 business hours.