Shipping Policy

Last updated:

Thank you for shopping at Luxeepouch.shop. This Shipping Policy outlines how and when your order will be delivered. Our goal is to provide fast, reliable, and transparent shipping for all customers within the United States.

1. Order Processing Time

• All orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• During high-volume seasons, processing may take slightly longer.

2. Shipping Time & Delivery Estimates

Once your order is shipped, the estimated delivery time is:

• Standard Shipping: 5–9 business days
• Expedited Shipping: 3–5 business days (if available)

Please note that delivery times may vary due to weather conditions, carrier delays, holidays, or other unforeseen factors. We do not guarantee delivery dates.

3. Shipping Locations

• We currently ship only within the United States.
• We do not ship to P.O. Boxes, military bases, or restricted zones.

4. Shipping Fees

• Shipping fees will be calculated at checkout based on weight, location, and chosen method.
• From time to time, we may offer free shipping promotions.

5. Order Tracking

• Once your order ships, you will receive a tracking number via email.
• You can track your package within 24–48 hours once the carrier updates the information.

6. Delivery Issues

• If a package is delayed, please allow extra time before contacting support.
• If your package shows “delivered” but you did not receive it, check with neighbors or your local post office.
• We are not responsible for packages lost due to incorrect shipping addresses provided by the customer.

7. Damaged or Missing Items

• If your product arrives damaged, contact us within 48 hours with photos.
• If items are missing, notify us immediately so we can investigate with the carrier.

8. Order Changes

Once an order is placed, we cannot guarantee changes or cancellations. If you need to update your address, please contact us as soon as possible.

9. Incorrect Address Disclaimer

Customers are responsible for entering a correct shipping address. Luxeepouch.shop is not responsible for lost packages caused by incorrect or incomplete addresses.

10. Contact Information